Transform Your Space with Urban Charm

1. Agreement to Terms

By accessing and using Urban Charm Decor's services, you accept and agree to be bound by the terms and provision of this agreement.

2. Services Description

Urban Charm Decor provides interior design consultation, furniture selection, room makeover services, and related home decor solutions. All services are provided subject to availability and acceptance of terms.

3. Payment Terms

Consultation fees are due upon booking. Project payments follow agreed schedule with 50% deposit required to commence work. All payments are processed securely and comply with industry standards.

4. Cancellation Policy

Consultation appointments may be rescheduled with 24-hour notice. Project cancellations require 72-hour notice. Refund policies vary by service type and project stage.

5. Intellectual Property

All design concepts, plans, and materials remain property of Urban Charm Decor until full payment is received. Client grants license to use project images for marketing purposes.

6. Limitation of Liability

Urban Charm Decor's liability is limited to the value of services provided. We are not responsible for delays due to circumstances beyond our control.

7. Dispute Resolution

Any disputes will be resolved through arbitration in New York State. These terms are governed by New York State law.

Contact Information:

For questions about these terms, contact us at [email protected] or +1 (212) 555-0189.

1. Information We Collect

We collect information you provide directly (name, contact details, project preferences) and automatically (website usage, device information, cookies).

2. How We Use Your Information

• Provide design consultation and services
• Communicate about your projects and appointments
• Improve our services and website functionality
• Send marketing communications (with consent)
• Comply with legal obligations

3. Information Sharing

We do not sell or rent your personal information. We may share information with:

• Service providers who assist our operations
• Legal authorities when required by law
• Business partners with your explicit consent

4. Data Security

We implement industry-standard security measures including SSL encryption, secure servers, and regular security audits to protect your information.

5. Your Rights

You have the right to access, correct, delete, or restrict processing of your personal data. You may also object to processing or request data portability.

6. Cookies and Tracking

We use cookies to enhance user experience, analyze website traffic, and provide personalized content. You can control cookie preferences through your browser settings.

7. Data Retention

We retain personal data only as long as necessary for service provision and legal compliance, typically 7 years for business records.

8. International Transfers

Data may be processed in countries outside your residence. We ensure appropriate safeguards are in place for international transfers.

Contact Us:

Privacy questions: [email protected] or +1 (212) 555-0189

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide better user experience and analyze website performance.

2. Types of Cookies We Use

Essential Cookies

Required for basic website functionality including navigation, form submission, and security features. Cannot be disabled.

Performance Cookies

Collect anonymous information about how visitors use our website, helping us improve functionality and user experience.

Functional Cookies

Remember your preferences and choices to provide personalized experience across visits.

Marketing Cookies

Track your activity across websites to provide relevant advertising and measure campaign effectiveness. Requires explicit consent.

3. Third-Party Cookies

We may use third-party services (Google Analytics, social media platforms) that set their own cookies. These are governed by respective privacy policies.

4. Cookie Management

You can control cookies through:

• Our cookie consent banner and preference center
• Browser settings and privacy controls
• Third-party opt-out tools and services

5. Cookie Duration

• Session cookies: Deleted when browser closes
• Persistent cookies: Remain until expiration or manual deletion
• Consent records: Stored for 2 years maximum

6. Impact of Disabling Cookies

Disabling certain cookies may affect website functionality including form submissions, personalized content, and user preferences.

Contact Information:

Cookie questions: [email protected] or +1 (212) 555-0189

1. Our Commitment to GDPR

Urban Charm Decor is committed to protecting your privacy rights under the General Data Protection Regulation (GDPR) and ensuring lawful, fair, and transparent data processing.

2. Legal Basis for Processing

• Consent: Marketing communications and non-essential cookies
• Contract: Service delivery and customer support
• Legitimate Interest: Website security and business operations
• Legal Obligation: Compliance with applicable laws

3. Your GDPR Rights

Right to Information

We provide clear information about data collection and processing purposes.

Right of Access

Request copies of personal data we hold about you within 30 days.

Right to Rectification

Correct inaccurate or incomplete personal information.

Right to Erasure (Right to be Forgotten)

Request deletion of personal data under specific circumstances.

Right to Restrict Processing

Limit how we use your personal data in certain situations.

Right to Data Portability

Receive your data in structured, machine-readable format.

Right to Object

Object to processing based on legitimate interests or for marketing purposes.

4. Data Protection Measures

• Privacy by Design principles in all operations
• Regular data protection impact assessments
• Staff training on data protection requirements
• Secure data storage and transmission protocols
• Incident response procedures for data breaches

5. International Transfers

When data is transferred outside the EU/EEA, we ensure adequate protection through approved mechanisms including adequacy decisions and standard contractual clauses.

6. Data Retention Periods

• Customer data: 7 years after last interaction
• Marketing data: Until consent withdrawn
• Website analytics: 26 months maximum
• Legal compliance data: As required by law

7. Exercising Your Rights

To exercise your GDPR rights, contact our Data Protection Officer:

• Email: [email protected]
• Phone: +1 (212) 555-0189
• Address: 847 Broadway, Suite 302, New York, NY 10003

8. Complaints

You have the right to lodge complaints with supervisory authorities. We encourage contacting us first to resolve any concerns.

Last Updated: January 2024

1. DMCA Compliance

Urban Charm Decor respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). We respond promptly to valid copyright infringement claims.

2. Copyright Infringement Notification

If you believe content on our website infringes your copyright, please provide written notice including:

• Physical or electronic signature of copyright owner or authorized agent
• Identification of copyrighted work claimed to be infringed
• Identification of infringing material and location on our website
• Your contact information (address, phone, email)
• Statement of good faith belief that use is not authorized
• Statement of accuracy under penalty of perjury

3. Designated Copyright Agent

Send DMCA notices to our designated agent:

DMCA Agent
Urban Charm Decor LLC
847 Broadway, Suite 302
New York, NY 10003
Email: [email protected]
Phone: +1 (212) 555-0189

4. Counter-Notification Process

If you believe content was removed in error, you may file a counter-notification including:

• Your physical or electronic signature
• Identification of removed material and former location
• Statement under penalty of perjury of good faith belief
• Consent to federal district court jurisdiction
• Agreement to accept service of process

5. Repeat Infringer Policy

We may terminate accounts of users who repeatedly infringe copyrights. Repeat infringement determinations are made on case-by-case basis.

6. Safe Harbor Provisions

We qualify for DMCA safe harbor protection and follow prescribed procedures for handling copyright claims while protecting legitimate user interests.

7. False Claims

Knowingly making false DMCA claims may result in liability for damages, including attorney fees. Ensure claims are made in good faith with accurate information.

8. Response Timeline

We typically respond to valid DMCA notices within 5-7 business days. Complex cases may require additional time for thorough investigation.

Contact Information:

For DMCA-related questions: [email protected] or +1 (212) 555-0189